AI-powered SOP knowledge hub
Every procedure your team needs.
One question away.
SOP Hub turns your policy manuals into instant, cited answers. Staff ask in plain English from any device — leadership sees what’s being asked, what’s missing, and where gaps are forming before they become problems.
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For any business that runs on procedures — no training required for staff.
Built for any operation that runs on SOPs
How it works
From binder on a shelf to answers in seconds
Upload your manual
Drag in your PDF policy manual. SOP Hub’s AI splits it into individual, searchable SOPs mapped to your categories — no reformatting, no data entry.
Staff ask, AI answers
Your team asks questions in plain English — by app, chat, or even a phone call. They get the exact procedure back, with the source SOP cited every time.
The system fixes its own gaps
Unanswered questions are logged as policy gaps. SOP Hub drafts the missing SOP for you — review, approve, and your team has the answer tomorrow.
Your manual, on autopilot
A staff member asks a question your SOPs don’t cover. SOP Hub logs the gap.
The system drafts the missing SOP. You review and approve it in minutes.
Your whole team gets the answer instantly. No committee, no waiting.
No manual writing. No policy committee. No stale binder.
Features
A search tool for staff. An intelligence system for leadership.
Instant, cited answers
Staff ask in plain English and get the exact excerpt from your SOPs — with the source document cited. No guessing, no calling the office.
Built for the field
A fast mobile app that works where your team works. Ask a question mid-shift and have the procedure in hand in seconds.
Gap detection
When staff ask something your SOPs don’t cover, SOP Hub logs it. Leadership sees exactly where the manual falls short — before it becomes an incident.
SOP Auto-Generator
The system doesn’t just find the gap — it writes the fix. A draft SOP appears for your review; approve it and it’s live for your whole team.
Leadership intelligence
A weekly digest of what’s being asked, what’s missing, and which risk categories are heating up. Know your operation without asking around.
Your industry, your language
Category presets for home health, clinics, food service, construction, staffing, and retail — or define your own. SOP Hub speaks your team’s language.
For your team, in the field
Give your staff the app
Free on the App Store for iPhone (iOS 16.4 or later). Staff sign in with an account from your organization — there's no public self-signup, so nobody downloads it expecting to get in on their own.
Pricing
Simple plans. Unlimited SOPs on every one.
Starter
$99/mo
$103.95/mo with tax
Up to 10 users
Annual billing available
Instant AI answers from your SOPs.
- AI semantic search with citations
- Unlimited SOPs — PDF & text upload
- Browse by category
- Staff flagging & feedback
- Basic dashboard
- User management & invites
Growth
$199/mo
$208.95/mo with tax
Up to 25 users
🎁 Pay annually — get a month free
The full operations intelligence layer.
- Everything in Starter
- Conversational AI chat widget
- AI phone agent — staff call in for answers
- Automatic policy gap detection
- SOP Auto-Generator — drafts the missing SOP
- Weekly leadership digest
- Risk signals dashboard
Enterprise
Per-seat
Unlimited users
Your brand, your infrastructure.
- Everything in Growth
- White-label branding
- Dedicated database — full data isolation
- Custom onboarding & staff training
- SLA + dedicated account manager
FAQ
Questions people actually ask us
What is an SOP knowledge hub?
It’s a place your standard operating procedures live as searchable, cited answers instead of a static PDF or binder. Staff ask a question in plain English and get the exact procedure back — with the source SOP named — instead of hunting through pages of a manual.
How do I turn our policy manual into instant answers?
Upload the PDF. SOP Hub’s AI splits it into individual, categorized SOPs automatically — no reformatting or manual data entry required. Your team can start asking questions against it the same day.
Can staff get answers from their phone, out in the field?
Yes. SOP Hub works from any device, and the mobile app is built for staff who aren’t at a desk — a caregiver mid-visit or a crew lead on-site can ask a question and get the cited procedure back in seconds.
What happens when staff ask something our SOPs don’t cover?
SOP Hub logs it as a policy gap instead of returning a dead end. On the Growth plan, it also drafts the missing SOP for your review — approve it and the answer is live for your whole team.
Is this only for home care agencies?
No — home care and healthcare are our deepest use cases, but any business that runs on written procedures works: restaurants, construction, staffing, retail, and clinics all use SOP Hub with their own category presets.
How long does setup take?
Most teams are asking real questions against their own SOPs within a day of uploading their manual. There’s no training required for staff — if they can type a question, they can use it.
Start today, or see it live first
Prefer a look before you buy? We’ll walk you through a working demo with real SOPs — ask it anything, watch it find a gap, and see it draft the fix on the spot.